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Application compatibility (AppCompat), performance, network connectivity, or.Besides obvious sensor health issues, MDECA can collect other traces, logs, and diagnostic information for troubleshooting complex scenarios such as:.For example, you may want to run the analyzer on a machine that appears to be unhealthy according to the displayed sensor health status (Inactive, No Sensor Data or Impaired Communications) in the security portal. The Microsoft Defender for Endpoint Client Analyzer (MDECA) can be useful when diagnosing sensor health or reliability issues on onboarded devices running either Windows, Linux, or macOS.Finally, try running the Microsoft Defender for Endpoint Client Analyzer.Use the Event ID table that is provided in the article to help you analyze the Event logs. The Windows Event Viewer can provide a deeper insight into the problems a Sensor may be experiencing. Next, Review events and errors using Event Viewer.Inactive = Devices that have stopped reporting to the Defender for Endpoint service.Sending files for deep analysis, blocking files, isolating device from network and other actions that require communication with the device may not work. Impaired communications - Ability to communicate with device is impaired.Limited alerts can be triggered from the device.
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Start by checking " Sensor Health Status." Sensor Health helps to provide information on the individual device's ability to provide sensor data and communicate with the Defender for Endpoint service.There are many helpful steps and instructions in these articles that may help you find a solution to your specific problem. The best place to start is with the Microsoft Defender for Endpoint Troubleshooting documentation. Microsoft Defender for Endpoint Resolution How do we start to troubleshoot these issues? Environment We're noticing that some of our Microsoft Defender for Endpoint Sensors are not working properly.
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